Privacy Policy

Privacy Policy for PRAYER over TRAUMA (POT)

This Privacy Policy explains, in plain language, how PRAYER over TRAUMA (POT) may receive and use information when you reach out to us. It is written for women incarcerated in Texas jails and for anyone seeking information about PRAYER over TRAUMA (POT).

We aim to offer support without judgment. At the same time, we want you to understand our limits and how your information may be handled when you contact us by phone, email, or through our website forms.

What this policy is (and is not)

This page is general informational language only. It is not legal advice. It may not describe every detail of how information is handled in every situation. The policy may need to be reviewed and updated based on PRAYER over TRAUMA (POT)’s actual practices and any laws that apply.

Information we may receive when you contact us

When you contact PRAYER over TRAUMA (POT) by phone, email, or through website forms, we may receive information such as:

  • Your name, or a name you choose to use.
  • Contact details you provide (for example, phone number, email address, or mailing information).
  • Details you choose to share about your situation, experiences, needs, questions, or concerns.
  • Information about your location that you choose to share (for example, the jail or facility where you are incarcerated, the county, or city).
  • Information about services, programs, or resources you ask about.
  • Any other information you choose to provide in your message or during a call.

If you use our website forms, we may also receive basic technical information that is typically shared when you use a website (for example, the date and time the form was submitted). This policy does not describe every possible technical detail. It is intended as a general explanation.

How we may use your information

We use the information you choose to share primarily to support you and respond to your requests. This may include:

  • Responding to your calls, emails, or messages.
  • Offering spiritual, emotional, or practical support, consistent with the mission of PRAYER over TRAUMA (POT).
  • Connecting you with community resources, reentry supports, or other services you ask about or that may fit your situation.
  • Following up with you, when possible, to see if you received the support or information you requested.
  • Reviewing the types of requests we receive so we can improve our outreach, programs, and services.
  • Maintaining records that help us understand our work and plan future services, in line with our mission and capacity.

We aim to use your information in ways that respect your dignity and safety and that align with the purpose for which you contacted us.

Support, safety, and limits to confidentiality

PRAYER over TRAUMA (POT) seeks to offer support without judgment. We understand that many women who contact us have survived trauma and may face ongoing risks. We take your safety seriously.

At the same time, there are important limits to privacy and confidentiality. We cannot promise that everything you share will remain completely confidential. In some situations, we may need to share information in order to:

  • Address an immediate safety concern, such as a serious and urgent risk of harm to you or someone else.
  • Follow requirements of the law, a court order, or a request from authorities when we are legally required to respond.

When we consider sharing information because of safety or legal requirements, we aim to share the minimum information we believe is reasonably necessary in that situation. However, we cannot guarantee how other people or agencies will handle information once it has been shared with them.

Who may have access to your information

Within PRAYER over TRAUMA (POT), access to information you share is limited to people who reasonably need that information to carry out the purposes described in this policy. This may include people involved in:

  • Responding to your call, email, or website message.
  • Coordinating support, prayer, or follow-up.
  • Connecting you with resources or services you ask about or that may be helpful to you.
  • Reviewing and improving our programs and outreach.

Information may also be shared with other organizations or individuals outside PRAYER over TRAUMA (POT) when you ask us to make a connection or referral on your behalf, when we believe sharing is needed to address an immediate safety concern, or when we are required by law to disclose information.

Information we do not sell

PRAYER over TRAUMA (POT) does not sell the information you share with us. We do not sell your name, contact information, or the details you provide about your situation.

Security and limits of protection

We take reasonable steps, within our abilities and resources, to protect the information we receive. However, no system is completely secure. We cannot guarantee absolute security or privacy for information shared by phone, email, mail, or through our website.

Email, phone calls, and website forms can sometimes be accessed, monitored, or interrupted by others, including service providers, jail or prison authorities, or others who control a phone line, device, or internet connection. Please consider your own safety and privacy needs when deciding what to share and how to contact us.

Disclosures required by law or for safety

There may be times when we are required by law to disclose information, or when we believe disclosure is necessary to address an immediate safety concern. Examples include situations where:

  • We receive a lawful order, subpoena, or similar legal demand that requires us to provide certain information.
  • We believe there is a serious and immediate risk of harm to you or another person and sharing information appears necessary to try to reduce that risk.

In these situations, we may share information with courts, lawyers, law enforcement, medical providers, crisis services, or other agencies or individuals who may be involved in responding to the situation.

Your choices about what to share

You decide how much or how little to share with PRAYER over TRAUMA (POT). You may choose not to answer certain questions or to limit the personal details you provide. This may affect the type of support or referrals we can offer, but we respect your right to set your own boundaries.

If you have concerns about privacy or safety, you can tell us during a call or in your message. We will do our best, within our limits, to honor your preferences while also considering safety and any legal requirements.

Changes to this Privacy Policy

This Privacy Policy may be updated over time so that it matches the actual practices of PRAYER over TRAUMA (POT) and any changes in applicable law. Updated versions may be posted on our website or shared through other communication channels we use.

How to contact us

If you have questions about this Privacy Policy or about how your information may be handled, you can contact PRAYER over TRAUMA (POT) at:

Email: laborporta@gmail.com

Location: Port Aransas, Texas

Because this page is general information and not legal advice, PRAYER over TRAUMA (POT) may seek legal or professional guidance to review and update this policy so that it accurately reflects our practices and any laws that apply.